TERMS & CONDITIONS

It’s so easy to Buy / Sell with us at Imperial Auction Services and Chorley Auction Services .... But we do require your agreement to our Terms & Conditions.

REGISTER TO BID

Please follow the links to Register and complete the necessary personal details. You’ll have an account set up very quickly and be able to place bids online or make contact with us over the phone before / or during a live auction sale. 

 CHORLEY AUCTION HOUSE

IMPERIAL AUCTION SERVICES

BECOME A MEMBER

We like to provide you with as much support as possible, this is best achieved when you become a member. You'll have access to a range of services on and offline:

Invitations to VIP Events

Community Discussions with Other Members

Special Offers & Discounts

Email Reminders About Upcoming Events, Catalogues & News

Click on the LOG IN Bar at the top of our Website. Becoming A Member is Quick & Easy !

VIEWING 

Saturday 10am till 2pm and Monday 9am till 11pm.

You can attend on these days and and inspect items for sale. 


CONDITION REPORTS 

We will be very pleased to give condition reports on any lot where practical. You may ask as many questions as you like and we will be your “eyes and ears” to help enable you to fully satisfy yourselves before bidding. You additionally have the opportunity to view on Saturday 11-2pm and on Monday 9-11am.

Chorley Auction House and Imperial Auction Services provide a LIVE Preview of Upcoming Auction Items via Facebook on Saturday's 10-11am.  

It is Your Responsibility to ensure that you have obtained all the necessary information required for your purchase in the auction.

Items may / can be sold AF (as Found) and thus may have incidental scratches, chips, faults, breakages or parts missing. Electrical Items are PAT tested where a UK standard Plug or Adapter are in place – This does not assess the functionality or working condition of any Electrical Item. These are sold AF.

It is essential that you understand and agree to be bound by the understanding that you have the opportunity to request condition reports and thus are fully liable for your purchase as determined by Law at the point of Hammer.  

Email Condition Reports are available by clicking on the enquiry button on both www.chorleyauctionhouse.co.uk and easyliveauction.com.

 

COLLECTION OF ITEMS WON AT AUCTION

All Auction Items Won At Auction MUST be Collected No Later Than Thursday 5pm On The Week Of The Auction.

Monday 12noon - 5pm

Tuesday  8:30am and 5pm.

Wednesday 8:30am and 5pm.

Thursday 8:30am and 5pm.

IF YOU REQUIRE A POSTAL SERVICE OF YOUR ITEMS WON AT AUCTION

We don't currently offer an 'In House' Local Delivery Service. Where Postal Services are required, Items can be shipped both Nationally and Internationally (Subject to courier / postal restrictions on items applicable for posting) Please Contact Us For A Quotation.  Postal / Courier services and insurances are outside of our sellers' responsibilities, as such we are not liable for any breakages or losses once the items have been placed with the Shipping / Postal or Courier handlers.

Shipping Internationally - Please be aware that changes to the costs of International Shipping have been made since Brexit, In addition, there are further restrictions to the items that are able to be sent such as Precious Metals and Batteries.

Where possible, we recommend that all customers collect items in person.

 

CHARGES and PAYMENT
 

CHORLEY AUCTION HOUSE
All purchases are subject to 18%* buyer's commission, with a minimum amount payable of £0.83*

We accept all major Card payments up to Maximum Invoice Charge of £500

Invoices Over £500 Must Be Made Either in Cash or Via Bank Transfer or combination of both.

 For Payments by Cash and Credit Transfer, Our Account details can be found below and on All Invoices which will be emailed immediately on completion of Sale.

 * VAT is applicable to Invoices from Chorley Auction House Only.

 

Chorley Auction House

Lloyds

Sort: 30-98-97

Account #: 52008960

IMPERIAL AUCTION SERVICES

All purchases are subject to 20%* buyer's commission, with a minimum amount payable of £2.00

We accept all major Card payments up to Maximum Invoice Charge of £500

Invoices Over £500 Must Be Made Either in Cash or Via Bank Transfer or combination of both.

 For Payments by Cash and Credit Transfer, Our Account details can be found below and on All Invoices which will be emailed immediately on completion of Sale.

Imperial Auction Services

HSBC

Sort: 40-17-21

Account #: 11555529

You Agree To Pay for All Item's No Later Than 5pm Thursday On The Week Of The Sale.

Where Payment Is Not Received, Chorley Auction House & Imperial Auction Services Ltd, Reserve the right to Process Your Payment from Card Details stored at Registration with Easylive. If transactions are unsuccessful or payment is not received, a holding / storage and administration fee will be added to your invoice at a rate of 30% per total value of your invoice. 

BIDDING ONLINE IS EASY VIA 'EASYLIVE'

Bidder's Using The Easy Live System Are Using Our Online Bidding Portal. This is a 3rd Party Provider. The operating system is managed by EasyLive and when you register to bid online, you will be setting up a bidding account through the 3rd Party Portal. Any technical issues arising as a result of the use of EasyLive is outside of our control. If you have reason to raise an issue regarding connectivity / bidding delays please contact EasyLive Directly and speak with one of the team. CLICK

BIDDING OPTIONS


Customers can Bid for items via a variety of methods including:

Live Online (EasyLive) 

Telephone

Commission Bid

Live in the Saleroom (Specialist Events Only).

Bidding Increments are as Follow's.

£0.00 to £10.00 in £1

£10.00 to £20.00 in £2

£21.00 to £40.00 in £2 & £3

£40.00 to £100.00 in £5

£100.00 to £500 in £10

£500.00 to £1000.00 in £20

 

COST TO PURCHASE EXAMPLE

 Below is a cost example when an item is Bid for and Won at £10.00. The Final Total Cost to you as a customer would be £12.82. Please note, that postage / delivery by courier or other, would be an additional fee. An 'Estimated / Guide' price can be provided prior to purchase but when combined with other items Won at Auction, would increase subject to weight and size.

CHORLEY AUCTION HOUSE

Lot. 22

Description. 9ct Gold Hallmarked Bracelet

 

Hammer. £10.00

Vat. £0.00

Premium. @ 18% £1.80

Premium VAT@ 20% £0.36

Internet Surcharge@ 3% £0.30

Internet Surcharge VAT @20% £0.36

Total £ Inc Vat £12.82

 

IMPERIAL AUCTION SERVICES

Lot. 22

Description. 9ct Gold Hallmarked Bracelet

 

Hammer. £10.00

Vat. £0.00

Premium. @ 20% £2.00

Premium VAT@ 20% £0.00

Internet Surcharge@ 3% £0.30

Internet Surcharge VAT @20% £0.36

Total £ Inc Vat £12.66

REFUNDS & CANCELLATIONS

Distance Selling Regulations UK

Purchasing at auctions are except from certain rules under the Distance Selling Regulations Read More 

If you / or someone else has made a Bid on your behalf, you are liable as defined by Law (The Hammer is Final). Only in exceptional circumstances and in consultation with the Vendor may it be possible to cancel a purchase (Fees & Charges still apply).

READ THE FULL BUYERS & SELLERS TERMS & CONDITIONS BY DOWNLOADING THE PDF